With this application, customers of the largest virtual operator can manage their mobile services, for instance activate a plan, find out the amount of credit left or top up their prepaid cards, check the amount of free minutes or text messages etc.
In comparison with O2, T-Mobile, Vodafone and larger virtual operators, “Samoobsluha” by SAZKAmobil earned the best average rating of 4.5 from maximum 5. The customers value most often the simplicity, clear arrangement and stability of the application.
“Long-term satisfaction of our customers is our top priority. The positive assessment our customers give us spontaneously is appreciated all the more. Facebook messages, emails and positive feedback on the interaction with our operators in the customer service is a great reward to us and a motivation to develop our services even further,” says Jan Schmiedhammer, Director of SAZKAmobil.
Most SAZKAmobil customers use a smartphone with the Android operation system. This is why there is also a widget available for the Android version, with which the user can see the balance and validity of their credit or current expenses with the flat rate Happy Tariff (Šťastný tarif) on the screen.